Your First Physiotherapy Visit in Westlands: What to Expect
You've had the pain for weeks. A friend said, "Go see a physio." But you're not sure what happens there, whether it will hurt, or how many times you'll need to go. Here's exactly what to expect at Katasi Physiotherapy in Westlands.
Do I need a doctor's referral?
No. You can book with us directly. If you have seen a doctor, bring any notes, X-rays or MRI reports. They help, but you don't need them to start.
Booking
Send a WhatsApp or call 0705 717 353. Tell us what's hurting and when you're free, and we'll confirm a time. We're open Monday to Friday 7am–6pm and Saturday 8am–4pm, so early mornings before work and Saturdays are options.
What happens during the first session
- We listen. How the pain started, what makes it better or worse, your work and your goals.
- We check. How you move, where it hurts, strength, and simple tests to find the cause.
- We explain. What's going on, in plain words, and how long recovery usually takes.
- We treat. Most people get treatment on the first day, such as hands-on therapy, massage or dry needling.
- You go home with a plan. A few easy exercises to start right away.
Plan for about 1 hour 15 minutes for your first visit (assessment and treatment).
What to wear
Comfortable clothes you can move in. Shorts for knee, hip or leg problems, and a vest or loose top for neck and shoulder problems.
Will it hurt?
Some treatment can feel uncomfortable, but we always work within what you can manage and explain each step. Curious about needles? Read What is dry needling, and is it right for you?
How many sessions will I need?
It depends on the problem and how long you've had it. Many people feel a difference within the first few sessions. We'll give you an honest estimate after your assessment.
Payment
We accept M-Pesa and cash. For our current rates, just ask on WhatsApp.
Find us
Katasi Physiotherapy, Kerai Office, Mogotio Road off Muthithi Road, Westlands, Nairobi. Call or WhatsApp 0705 717 353 to book your first visit.